Apple has attributed reports of overheating issues with its new iPhone 15 to a combination of a bug in its operating system and updates to third-party applications, including Instagram.
Since the release of the latest iPhone model in September, some users have reported instances of the device becoming uncomfortably warm to the touch.
The tech giant acknowledged a bug related to the iOS 17 update on the phone, but also pointed out that alterations to third-party apps were "causing them to overload the system."
While it's not uncommon for iPhones to generate heat during initial setup or backup due to the intensive processing involved, the iPhone 15 has experienced more pronounced issues in this regard.
Apple clarified that the device may exhibit slightly elevated temperatures in the first few days "after setting up or restoring the device because of increased background activity."
The company further explained, "We have identified a few conditions which can cause iPhones to run warmer than expected."
One of the identified factors is a bug in iOS 17, the latest iteration of Apple's software accessible on its most recent models.
Additionally, Apple highlighted that "another issue involves some recent updates to third-party apps that are causing them to overload the system." The company is actively collaborating with app developers to implement necessary fixes, which are currently in the pipeline.
Notable applications reportedly linked to this problem include Instagram, Uber, and the video game Asphalt 9, according to Apple. Instagram has already addressed the issue with its app in a recent update.
The forthcoming iOS 17 bug fix will not compromise performance in order to address the iPhone's temperature concerns.
Apple emphasized that the warming of the phones is unrelated to the new titanium casing introduced in the iPhone 15 Pro and iPhone 15 Pro Max, which replaced the stainless steel used in older models.
Furthermore, the company dispelled any speculation that the overheating issue might be related to the new USB-C port, which enabled compliance with a mandate issued by European regulators.
Apple assured users that the matter poses no safety or injury risk and will not affect the phone's long-term performance.